Our Sponsors

Our Sponsors

CXPA Sponsors are excellent partners committed to CX success. When seeking business solutions, please keep these industry supporters in mind. You will find contributions from these thought leaders throughout the CXPA.  You can learn more about each and explore resources in the drop downs below as well as on their websites.  


Learn about 2024 CXPA Sponsorship and Advertising opportunities here

Platinum Sponsors


Medallia Logo

About Medallia

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

Gold Sponsor


Forsta Logo

About Forsta

Forsta enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Forsta's clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment.

Silver Sponsors


Bain

About Bain and Company

NPSx Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. 

Five 9

About Five9

Five9 is a leading provider of cloud contact center software.

MCorp CX

About McorpCX

McorpCX is a leading customer experience services company delivering consulting and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better business outcomes for fast-growth market leaders and the Fortune 100.

Walker Logo

About Walker

How do you make decisions in your business? Walker believes the most successful companies consider their customers in every decision they make. And ultimately, Walker helps companies succeed by developing such a commitment to their customers that they are at the heart of every decision. Walker is an experience management services firm. Walker provides all the right ingredients – technology services, managed services, and advisory services – to deliver results for clients.

Bronze Sponsors


commonfont


About commonFont

commonFont helps companies implement and evolve their CX and EX programs and platforms, optimizing for organizational impact and yielding high returns on technology investments at every stage of the client journey. Learn more about commonFont 


About Nice 

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. cxpaglobal.org/nice.

Verint Logo

About Verint

Verint, The Customer Engagement Company™, partners with more than 10,000 organizations worldwide, including more than 80 percent of the Fortune 100, who trust our solutions and services to power actionable intelligence across their enterprises. Verint’s broad Voice of Customer (VoC) solutions empower businesses to run enterprise-strength programs that capture, analyze and act on customer experience feedback, while automating and operationalizing CX.