On CX Day 2025, the CX community took a day to celebrate the individuals and organizations that strive to create a better world through a focus on understanding, designing, and delivering customer experiences that are good for customers, employees, and organizational growth. It was an energizing global celebration with in-person and online gathering - as well as lots of pride on social media.
More than just a celebration, it was also a day to reflect on the accomplishments of the CX profession and recommit to continuing to promote CX as a preferred business discipline that drives growth. Highlights from CX Day 2025 are presented below.
And save the date for the next CX Day: Tuesday, October 6, 2026.
See more CX Day greetings at https://cxpaglobal.org/cx-day-videos
Learn more about the Proven Business Impact Awards program.
Watch on-demand!
Medallia: Inside CIBC's Award-Winning Omnichannel CX Playbook
Bond Brand Loyalty: How Segmentation and Gamification Unlock New Levels of Customer Relevance
Forethought: From Hype to Action: How to Build with Agentic AI (The Right Way) | Forethought
McorpCX: Unlocking Advantage: Discover What Moves the CX Maturity Needle
JourneyTrack: Journeys That Matter in Financial Services: Dos, Don’ts, and Real-World Lessons
Bonus Upcoming Webinar!
October 28 from Sprinklr: The next decade of customer feedback
