The CXPA website primary domain is now hosted on cxpaglobal.org. Learn more HERE.
Sometime on the morning of Sunday, April 27 th , my Chrysler Pacifica dad-mobile will roll out of my driveway in Akron, Ohio, and I’ll be bound for Indianapolis, the site of CX Leaders Advance, April 28 th -30 th . I’ve always loved a good Midwest road trip and prefer it to flying if the...
CX Leaders Advance April 28th-30th in Indianapolis Get ready to reconnect, reengage, and refuel at CX Leaders Advance —the premier conference designed for CX professionals like you! Explore insightful sessions, gain actionable strategies, and connect with industry leaders who are...
Join us at CX Leaders Advance April 28th-30th in Indianapolis Get ready to reconnect, reengage, and refuel at CX Leaders Advance —the premier conference designed for CX professionals like you! Explore insightful sessions, gain actionable strategies, and connect with industry leaders...
As the world prepares to celebrate Words Matter Week , I have been reflecting on the meaning of “Customer Experience Professionals Association.” Why were these words chosen to name CXPA , and why do they remain crucial amidst the landscape of various terms used by vendors, consultants, and...
Join us at CX Leaders Advance April 26th-28th in Indianapolis Join us at CX Leaders Advance for the Growing Your CX Leadership Series , led by Tabitha Dunn, CCXP. With a proven track record of building and scaling seven customer experience practices, Tabitha will share her expertise in...
According to current trends, the job outlook for customer experience (CX) professionals in 2025 is positive, with a growing demand for skilled individuals due to the increasing emphasis companies place on delivering exceptional customer experiences and utilizing advanced technologies like AI to...
CXPA Rochester Network January Event : Using Emotion AI to Turn Customer Feedback Into Actionable Insights & Measurable ROI w/ Chris Johnston Date : Wednesday, January 29th (12:00PM - 1:00PM EST) Event Description : Discover how to unlock the hidden value in...
Kaizen Consulting Group is the newest CXPA RTP Exciting news! Kaizen Consulting Group, leading Saudi consultancy specializing in CX, has become a CXPA Recognized Training Provider (RTP)-joining a select group of organizations committed to delivering high-quality CX training. CXPA RTPs...
CXPA Offices will be closed Monday, February 17th in honor of President's Day Introducing the CXPA CX Knowledge Copilot Meet the CXPA CX Knowledge Copilot —an AI-powered assistant trained exclusively on CXPA publications to help members quickly find insights, best practices...
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