Leveraging +30 years of journey, and +25 dedicated to IT ecosystems across diverse industries, I bring a wealth of expertise in SALES| Alliances| Channels| P&L.
Successfully led +100 direct report sales teams and built +1.000 Business Plans with Latin America partner companies driving results exceeding +400%.
⚜️As a CEO:
In my roles as CEO, I have been steadfast in driving growth, fostering innovation, and leading organizations to unparalleled success. With a clear focus on customer and employee experiences, I have empowered teams to exceed expectations, achieving remarkable outcomes such as +300% sales & channel results
⭐️Passion for CX| EX:
Driven by a profound passion for CX| EX and trends in digital NPS (+75%), I am a highly motivated and visionary leader dedicated to creating successful, ethical environments. My strong focus on promoting the best Customer and Employee experiences spans major clients, including Itaú, Bradesco, DASA, XP, Boticario, Vivo, Renner, and counting.
🥇Recognized Awards:
Honored with the Customer Obsession Award at AWS for the VTEX case in Latam in 2017. Americas Sales Outstanding Award for Sales results at Autodesk Brazil compared to North America/Latam.
Authorship and Global Recognition:
As a co-author of influential books, including "Memórias de Líderes de Alta Gestão," "Liderança Humanitária," "ESG," and "Felicidade no Trabalho," and two groundbreaking books, "Experiência de Clientes (CX)" and "Liderança Feminina," set to launch in Lisbon-Portugal in November 2022, I am honored to be a member of the European Academy of Top Management Executives.