CX Webinar: How to Launch a CX Program When You Don’t Know Where to Start with Inmoment

CX Webinar: How to Launch a CX Program When You Don’t Know Where to Start with Inmoment

1pm AEST | 11pm ET

Starting a CX program often begins with one person, one goal, and one big question: How do I turn customer feedback into something the business actually values?

In this 45-minute session, we’ll show you how to go from scattered efforts to a structured, value-driving CX program—no jargon, no bloated tech stacks, no confusion.

What You’ll Learn:

• How to structure your first CX program—even with limited tools or support
• What to prioritise (and what to ignore) in the early stages
• The most common mistakes new CX teams make—and how to avoid them
• How to earn internal buy-in and brand your CX efforts for success
• Real-world frameworks you can borrow immediately
• Who should own CX—and how other companies make it work

Register