CX Asia Week

CX Asia Week

Event Image
Starts:  Jun 17, 2025 09:00 AM (SGT)
Ends:  Jun 20, 2025 05:00 PM (SGT)

Join CX leaders from across the Asia-Pacific region at CX Asia Week 2025, hosted by IQPC. This premier event offers insights into balancing cost optimization with exceptional customer engagement amid economic uncertainties and rapid technological advancements.

Key Themes:

  • Interactive Knowledge Visits to real-world CX transformations

  • Exploring the $2 Trillion Opportunity in Asia's CX evolution

  • Blending technology and human touch in customer interactions

  • Building lasting customer relationships beyond price

  • Navigating mass customization and personalization

  • Harnessing data to drive business impact

Notable Speakers:

  • Teeraphol Ambhai, Head of Search Experience - Martech, Bumrungrad International Hospital

  • Katja Forbes, Executive Director, Head of Client Experience, Standard Chartered Bank

  • Ricky Chau, Chief Strategy & Customer Officer, CBC Tech

  • Manpreet Singh, CCXP,  Managing Director, Head, Group Customer Experience Management, CIMB Group (CXPA Asia Council Member)

  • Louis Tan, General Manager, Customer Operations, Shell

Don't miss this opportunity to network, learn, and shape the future of customer experience in the region.

Location

Amara Sanctuary Sentosa
Sentosa Island
1 Larkhill Road
Singapore, 099394
Download to Your Calendar Outlook Google