Blogs

CXPA Need to Know for the Week of April 21

By Joy Wedge posted 04-18-2025 11:14 AM

  

Neurodiversity Awareness Month

Thanks to CXPA member Melitta Hari, CCXP for sharing a recent blog acknowledging Neurodiversity Awareness Month. Neurodiversity is about recognizing and valuing the many different ways people think, process information, and experience the world. During this month, let’s spend time acknowledging and embracing these natural variations in our humanness.

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Neurodiversity awareness month

Grow with CXPA's Recognized Training Providers and More

If you’re looking to advance your customer experience expertise, CXPA’s Recognized Training Providers (RTPs) are your go-to source for comprehensive CX education and CCXP exam preparation. These trusted experts are aligned with CXPA’s competencies and are recognized for delivering high-quality, practical learning opportunities to help you succeed. In addition to RTP offerings, CXPA also collaborates with respected CX leaders to offer additional professional development options. One such course—Becoming the Trusted Guide: Empowering CX Leadership—created by Mark Slatin, CCXP, is designed to help you build confidence, executive buy-in, and measurable CX impact. 


Explore RTP offerings for CCXP prep: Recognized Training Providers Directory
Also available: Becoming the Trusted Guide course
Recognized Training Providers

Introducing CXPA's Newest Silver Sponsor 

CXPA Welcomes a returning Silver sponsor InMoment! The heart of what InMoment does is connect clients with what matters through data, technology, and human expertise. With a leading-edge technology platform they ensure businesses understand and own the moments that matter to transform experiences today that deliver the highest business value tomorrow.
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InMoment

New Medallia Research: Customer Loyalty 2025  

Get the new Medallia research report "Beyond Transactions: The Shifting Dynamics of Customer Loyalty" here. Medallia and Ipsos surveyed over 800 CX leaders across industries to uncover; the real drivers of loyalty today, where brands are excelling–and where they're falling short and more.


Download research report here.

Upcoming Events

CX Leadership and Implementation Program with Acceleration Strategy

Starting April 22, 2025

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CX Global Summit Indonesia 2025

April 22-23, 2025
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CACES Singapore
April 24
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Behavioral Journey Mapping with John Gusiff
April 24
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Reclaim Your Joy: Practical Steps to Restore Balance and Happiness
April 24, 2025
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Insight at Scale: Rethinking B2B CX Research by using AI

May 1, 2025
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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


 

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