Last Chance to Join Us at CX Leaders Advance
Don't miss the registration deadline of April 20th. Attend CX Leaders Advance for knowledge sharing with industry experts, CX innovation and more. CX Leaders Advance is the premier conference designed for CX professionals. Explore insightful sessions, gain actionable strategies, and connect with industry leaders who are shaping the future of customer experience.
Explore the agenda to see the dynamic sessions waiting for you in Indianapolis, Indiana, April 28 - 30.
Register today!
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Get Recognized for Driving Real Business Results
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Have your customer experience efforts led to measurable business impact? Share your success and receive external validation by submitting your case study for CXPA’s Proven Business Impact (PBI) recognition. PBI recognition confirms that your CX initiatives have delivered tangible results—such as increased revenue, improved customer retention, or operational efficiency—through a peer-reviewed process led by experienced CX professionals. It’s a meaningful way to showcase the value of your work both within your organization and to the broader CX community.
All case studies recognized with Proven Business Impact will also be considered for CXPA’s CX Impact Award, announced on CX Day--October 7, 2025.
Learn more and submit your case study here: https://www.cxpa.org/advance-your-career/awards
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Introducing CXPA's Newest Silver Sponsor
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CXPA Welcomes our newest Silver sponsor Front! Front offers a modern platform that helps companies delight their customers, engage their teams, and build stronger businesses. They support real-time team collaboration across every customer communication channel, and powered it up with AI and automation to resolve issues and help teams work faster.
Learn more
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New Medallia Research: Customer Loyalty 2025
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Get the new Medallia research report "Beyond Transactions: The Shifting Dynamics of Customer Loyalty" here. Medallia and Ipsos surveyed over 800 CX leaders across industries to uncover; the real drivers of loyalty today, where brands are excelling–and where they're falling short and more.
Download research report here.
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McorpCX Tool: Try XOS Pulse
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Try XOS Pulse for Free and Benchmark Your CX Maturity, "Using the Experience Operating System (XOS) capability framework this "Pulse" is not just a global study but a useful tool to help you plan your own maturity improvements, elevate your business impact and attract more CX investment.
Learn more here
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