Hotel Deadline for CX Leaders Advance is April 4th
Book your room at the Hilton with the special event rate of $199 a night before the deadline of April 4th here.
CX Leaders Advance is the premier conference designed for CX professionals. Explore insightful sessions, gain actionable strategies, and connect with industry leaders who are shaping the future of customer experience.
Explore the agenda to see the dynamic sessions waiting for you in Indianapolis, Indiana, April 28 - 30.
Still need to register? Register today!
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Proven CX Business Impact Case Studies
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We are looking for organizations that have delivered better outcomes for customers, employees, and organizations through the implementation of sound Customer Experience strategies and tactics. This recognition evaluates how your efforts have delivered measurable business outcomes, such as increased revenue, efficiency, or customer satisfaction. This recognition acknowledges professionals who demonstrate clear, tangible results in their roles. The Proven Business Impact program is designed to provide external, independent recognition for the demonstrated business impact through quality use of customer experience business strategies.
Learn more and submit your organizations case study here
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New Medallia Research: Customer Loyalty 2025
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Get the new Medallia research report "Beyond Transactions: The Shifting Dynamics of Customer Loyalty" here. Medallia and Ipsos surveyed over 800 CX leaders across industries to uncover; the real drivers of loyalty today, where brands are excelling–and where they're falling short and more.
Download research report here.
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McorpCX Tool: Try XOS Pulse
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Try XOS Pulse for Free and Benchmark Your CX Maturity, "Using the Experience Operating System (XOS) capability framework this "Pulse" is not just a global study but a useful tool to help you plan your own maturity improvements, elevate your business impact and attract more CX investment.
Learn more here
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