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CXPA Need to Know for the Week of February 3

By Jennifer Baker posted 6 days ago

  

Proven Business Impact

CXPA's Proven Business Impact Case Study program is designed to provide external, independent recognition for the demonstrated business impact through quality use of customer experience business strategies.  

We invite you to share the CX initiatives you and your team instrumented and their impact on business results, especially operational and financial impacts.

 

Learn more 



2025 CX Leaders Advance  

CXPA has announced the opening keynote for 2025 CX Leaders Advance, featuring CXPA members Todd Unger, Gloria Gupta, and Jeff Phillips of the American Medical Assocation. 

Ready to join CX changemakers on the journey to CX excellence? Registration is now open! The 2025 CXPA CX Leaders Advance is the ultimate conference, created by CX professionals, for CX professionals. Don’t miss your chance to connect, learn, and grow with industry leaders. 

Learn more 

Upcoming Events

Middle East Webinar Series: Understanding the Profitability of Customers and Building a CX Case
February 7, 2025: 6pm Dubai | 9am New York
Learn more

2025 CX Leaders Advance
April 28 - 30, 2025
Learn more


Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


 

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