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CXPA Need to Know for the Week of January 20

By Jennifer Baker posted 21 days ago

  
CXPA Holiday Office Closing  

CXPA Headquarters will be closed on Monday, January 20th in recognition of Martin Luther King Jr. Day. 



2025 CX Leaders Advance  

CXPA has announced the opening keynote for 2025 CX Leaders Advance, featuring CXPA members Todd Unger, Gloria Gupta, and Jeff Phillips of the American Medical Assocation. 

Ready to join CX changemakers on the journey to CX excellence? Registration is now open! The 2025 CXPA CX Leaders Advance is the ultimate conference, created by CX professionals, for CX professionals. Don’t miss your chance to connect, learn, and grow with industry leaders. 

Learn more 

Upcoming Events
 

CXPA Middle East Webinar: Shining a Light on Customer Feedback with an Employee Lens
January 21, 2025 at 7pm Dubai | 10am New York
Learn more

CXPA Sponsor Webinar from Zendesk: CX Trends 2025: Transform your CX with human-centric AI
January 22, 2025 at 10am PST
Learn more

InMoment + CXPA Present: Transforming Contact Center Conversations into Customer Outcomes
January 23, 2025 at 11am EST
Learn more


2025 CX Leaders Advance
April 28 - 30, 2025
Learn more

Save the date: Zendesk Presents: A CX Moment with Fullstory
January 29, 2025: 10am PST | 1pm EST

Save the date: Middle East Webinar Series
February 6, 2025: Understanding the profitability of customers and building a CX business case


Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


 

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