Join us at CX Leaders Advance April 26th-28th in Indianapolis
Join us at CX Leaders Advance for the Growing Your CX Leadership Series, led by Tabitha Dunn, CCXP. With a proven track record of building and scaling seven customer experience practices, Tabitha will share her expertise in driving transformation, aligning customer needs with business growth, and modernizing CX strategies.
This three-part session series is designed to guide CX leaders through the critical stages of CX maturity:
- Launching CX – Year One: Develop your strategic plan, build a coalition, and secure buy-in.
- Building CX Momentum – Year Two: Gain traction, increase visibility, and strengthen support.
- Next Level CX – Year Three: Scale your program, drive measurable impact, and advance your strategy.
To complement and help you prepare for these sessions, CXPA members can download a valuable resource, jointly developed by CXPA and Heart of the Customer, which maps the journey of a first-year CX leader. Access the report here: Understanding the Journey of the First-Year CX Leader.
Don't miss this opportunity to learn from one of our profession's most experienced voices and elevate your CX leadership. See the full agenda and register today!
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Introducing the CXPA CX Knowledge Copilot
Meet the CXPA CX Knowledge Copilot—an AI-powered assistant trained exclusively on CXPA publications to help members quickly find insights, best practices, and resources. Created by a CXPA member and a team of volunteers, this tool is designed to support your CX journey with trusted, community-driven knowledge.
Learn more
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